Our Location
304 North Cardinal St.
Dorchester Center, MA 02124
When purchasing hoisting products, many customers are most concerned about “what to do if it breaks down” and “will anyone take care of it if there is a problem”. Our answer is: if there is a problem, we will be responsible to the end.
We provide a standard 12-month quality warranty service for all products, and can provide customized extended warranty plans based on the project scale and frequency of use. As long as you use it in accordance with the regulations and it is not damaged by human factors during the warranty period, we will repair or replace all quality problems free of charge, without any extra procedures, and support express exchange, door-to-door service and other processing methods.
In addition, we also have a professional technical team to provide customers with product use guidance, installation plan recommendations, regular testing services, etc., truly realizing the trinity of “pre-sales, sales, and after-sales” support. Even after the warranty period, we promise to provide cost-price parts replacement and technical consultation to continue to escort customers.
In today’s market environment where “after-sales are difficult to find” and “responsibilities are unclear”, we use “real” services to win the long-term trust and cooperation of customers.